Privacy Policy

Dustwon Technology is committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us.

Information We Collect

• Personal details (e.g., name, email address, phone number) when contacting or signing up.
• Non-personal data like IP address, browser type, and location for analytics.
• Payment and billing information for transactions.
• Device information including hardware model and OS.
• Cookies and tracking technology for improving user experience.
• Interaction data such as clicks, navigation, and time spent.
• Referral and traffic source data.
• Login and access timestamps.
• Survey or feedback submissions.
• Uploaded files or documents as part of service usage.

How We Use Your Information

• To provide and manage our services.
• To communicate updates, notices, and offers.
• To improve website performance and user experience.
• To process billing and technical support requests.
• To ensure legal compliance and prevent fraud.
• To conduct internal research and development.
• To send newsletters or service-related communications.
• To personalize services based on user behavior.
• To respond to user inquiries or complaints.
• To deliver targeted advertisements (with consent).

Data Sharing & Third-Parties

• No selling of personal data to third parties.
• Sharing only with trusted vendors for service fulfillment.
• Disclosure required by law or government order.
• Use of payment processors for financial transactions.

Data Security

• Secure SSL encryption for data transmission.
• Firewall and malware protection for infrastructure.
• Role-based access control for internal users.
• Regular data backup and recovery planning.

User Rights

• Right to view, update, or delete personal data.
• Right to withdraw consent for marketing.
• Right to data portability (where applicable).
• Right to lodge a complaint with data authorities.

Cookies Policy

• We use cookies for analytics, preferences, and ads.
• Users can control cookie settings in browsers.

Children’s Privacy

Our services are not directed to individuals under 13. We do not knowingly collect data from minors.

Policy Updates

We may revise this policy anytime. Changes will be reflected on this page with the updated date.

Contact Us

For questions regarding this Privacy Policy, contact us at privacy@dustwontech.com.